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FAQ

Frequently asked questions

We collected answers to 16 typical questions. If you don't find yours — ask it in the form below.

About work

Each project is handled by a team of 2–4 people: a product manager (Dante), one or two developers (Sasha, Feruz) and a specialist — Ali for gamedev/3D or Amir for AI video. The lineup is fixed at the start and doesn't change mid-project. All communication happens in a shared Telegram chat with the client.

Yes. Our IT Park Uzbekistan residency lets us export services under simplified tax terms (0% VAT). We accept payments in USD/EUR to a corporate account. Contracts in English, NDA on request. The time difference is 3–4 hours with Europe and 9–11 hours with the US; we schedule sync calls in advance.

Russian, Uzbek, English. We keep documents and correspondence in whichever language suits the client. Dante handles business communication in Uzbek; Dante and Amir handle it in English.

Pricing & payment

We sell outcomes, not man-hours. Once the brief is clear, we build a stage-by-stage estimate: design → development → testing → launch. The price is fixed in the contract; any changes beyond the agreed scope are called out explicitly.

For simple tasks (landing pages, corporate sites) we can give a rough range right away. For complex ones (SaaS, games, AR/VR) — after 2–3 days of studying the task.

The standard split is 40% upfront on signing, 30% after design, 30% after release. Large projects are broken into more stages, each with its own acceptance act. For returning clients the terms are more flexible — we agree individually.

It depends on the task. A landing page on a ready design with minimal integrations starts at 8–12M UZS. If even that is out of reach for a simple task, we'll recommend an alternative: a freelancer, no-code tools (Tilda, Webflow), ready-made templates. We don't take on everything just to avoid failing you on quality later.

As IT Park residents we're exempt from VAT on IT-service exports and apply 0% VAT for local clients under that status. The price in the contract is final, with no hidden add-ons.

Technical

Absolutely. After full payment we hand over the entire repository with commit history, documentation and access to services (Vercel, Supabase, analytics). No vendor lock-in — the client fully owns their product.

By default — Vercel (frontend) + Supabase (DB, storage). That gives fast global performance and simple infrastructure. On request we deploy to any environment: AWS, local Uzbek providers, on-premise. The contract specifies who pays for hosting and who owns the accounts.

For web — Next.js + TypeScript + Tailwind + Supabase (Postgres). For mobile — a PWA on the same stack or React Native. For gamedev — Unity (C#) or Unreal Engine 5. For AI content — Claude, GPT, Midjourney, ElevenLabs, Sora, Runway. We pick the stack for the task, not the trend.

We use Claude Code as our primary development tool. AI writes code, refactors and documents — under our review. That delivers 2–4× the speed of classic studios: a task that used to take a week is done in 2–3 days. Code quality is no lower than hand-written, because we review every change.

Workflow

2–3 business days after the first call where we clarify the details. For very complex projects (new SaaS, games with unique mechanics) — up to a week for design and estimation.

The result is a fixed stage-by-stage estimate, the team lineup and a schedule.

We set up a shared Telegram chat with everyone on the project (client + our team) for quick questions and decisions. Once a week — a sync call with a demo of current progress. Once per stage — a formal deliverable report with an acceptance act.

That's normal and almost inevitable — nearly every project shifts along the way. We split changes into three types:

  1. Clarifications — small things, included in the current stage at no extra cost.
  2. Additions — new functionality. We estimate them separately and add to the budget.
  3. Major changes — reworking what's done. We discuss with the client and find the best solution.

The key is to not pile up "we'll fix it later". We talk everything through right away.

60 days of free warranty — bug fixes, minor content tweaks, technical questions. This is included in the project price.

After the warranty we sign a separate support contract: a fixed monthly package (e.g. 8 hours a month) or hourly billing on demand. The price depends on the product's complexity.

Yes, on request. We can send our standard NDA in advance or accept yours — we'll review it within 1–2 days. For projects with especially sensitive data (healthcare, fintech, public sector) we recommend an NDA before the first call.

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